About E-rigging Store
What types of customers does E-rigging Store serve?
We specialize in serving marine professionals, rigging experts, construction teams, and DIY enthusiasts worldwide. Since 1978, we’ve been the trusted partner for those who demand durable, safety-focused rigging and marine hardware.
Where is E-rigging Store located?
Our facility is located at 1809 Hall Street, Las Vegas, NV 89101, United States. All orders are processed and shipped from this location.
What makes your products unique?
We offer premium American-made rigging and marine hardware with a strong focus on durability and safety. Our product range includes specialized equipment from trusted brands like HAAS AXIS, HAAS LEGACY, and HAAS REVO, along with our extensive selection of marine hardware and rigging components.
Products & Technical Support
What product categories do you offer?
Our comprehensive range includes:
- Anchoring & Mooring equipment
- Cable Cutters and Swage Tools & Fittings
- Cable Railing systems
- Dock Cleats and Marine Hardware
- HAAS product lines (AXIS, LEGACY, REVO)
- Hoists, Pullers, & Grips
- Rigging Blocks, Sheaves, Chain & Fittings
- Security Chain & Locks
- Stainless Steel components
- Steel Cable & Wire Rope
- Swivel Hoist Rings
Do you offer products made in the USA?
Yes! We take pride in our “Made in USA Products” category, featuring American-made rigging and marine hardware that meets the highest quality standards.
How can I get technical support for your products?
Our customer service team specializes in marine and rigging equipment. Contact us at [email protected] for technical assistance, product recommendations, or installation guidance.
Shipping & Delivery
How long does order processing take?
All orders are processed within 1-2 business days from our Las Vegas facility. We understand that time is critical in marine and rigging operations, so we prioritize quick processing.
What shipping options are available?
We offer two main shipping methods:
- Standard Shipping ($12.95): Expedited service via DHL or FedEx, delivered within 10-15 days after shipment
- Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 days after shipment
Do you ship internationally?
We proudly ship worldwide to marine and rigging professionals across the globe. However, we are currently unable to deliver to certain Asian countries and select remote regions. Our checkout system will automatically verify if we can ship to your location.
What might affect delivery times?
Delivery times may vary during peak seasons or due to circumstances beyond our control such as weather conditions or customs processing. We appreciate your understanding and will communicate any significant delays proactively.
Payment & Security
What payment methods do you accept?
To accommodate our international clientele, we accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. All transactions are securely processed to protect your financial information. We use industry-standard encryption and security measures to ensure your data remains safe.
Returns & Exchanges
What is your return policy?
We stand behind the quality of our American-made rigging and marine hardware. If you need to return any product, you have 15 days from the delivery date to initiate a return.
How do I initiate a return?
Please contact our customer service team at [email protected] to arrange returns and ensure you receive the appropriate support. Our team will guide you through the process and provide return instructions.
What if I receive a damaged or defective product?
We take product quality seriously. If you receive a damaged or defective item, contact us immediately at [email protected]. We’ll work quickly to resolve the issue and ensure you have the quality equipment you need for your operations.
Contact & Support
How can I contact customer service?
Our customer service team is here to help with any questions or concerns. You can reach us at:
- Email: [email protected]
- Website: Visit our website for more information and contact forms
Do you offer technical advice for specific projects?
Yes! Our team has extensive experience in marine and rigging applications. We’re happy to provide guidance on product selection and usage for your specific projects. Contact us with details about your requirements, and we’ll recommend the best solutions.
Thank you for choosing E-rigging Store
Since 1978, we’ve been committed to ensuring your experience with us—from selection to delivery—meets the high standards you expect from a trusted partner in marine and rigging equipment.
Since 1978, we’ve been committed to ensuring your experience with us—from selection to delivery—meets the high standards you expect from a trusted partner in marine and rigging equipment.